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Rank: Member
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Joined: 4/12/2006
Posts: 6
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Hi
The problem that I have is repeating over and over. I have a lot of customers that are complaining that they can't upload large images (with size ~1.7MB or 4MB etc.) even though the limit of images that can be uploaded is 5MB ( ).
I get about 1-2 emails per day abuot this - and at the same time we have a good traffic for those who does not have any problems... Why can there be a problem only for a certain type of customers???
Here is one of the mails that I got yesterday:
"Hi! I have now several times tried to upload images to you. But the upload hangs at the larger images, ~1.70MB, but the max limit is 5 MB isnt it?! The image is sent and then it says "Waiting for response from server" and then nothing happens. It doesnt proceed to the next image and I have to cancel. I have managed to upload 52 smaller images now, but I dont know what to do now to include also the "large"."
The Aurigma version that we use is ActiveX Image Uploader version 3.0.800.0
Thanks in advance.
Zoran
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Rank: Advanced Member
Groups: Administration
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Joined: 7/28/2003
Posts: 1,254
Points: -345
Location: WA, US
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What is your server platform? In most cases the problem is in incorrect server configuration.
Best regards,
Fedor Skvortsov
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Rank: Member
Groups: Member
Joined: 4/12/2006
Posts: 6
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My server platform is Windows Server 2003 Web Edition
The web aaplication is written in C# ASP.NET.
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Rank: Advanced Member
Groups: Administration
, Member
Joined: 7/28/2003
Posts: 1,254
Points: -345
Location: WA, US
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Have you checked server settings? Also please check AspMaxRequestEntityAllowed property in IIS 6.0 metabase file ( View post).
Best regards, Fedor Skvortsov
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