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Error on Photo Editor Options
ktratt
Posted: Wednesday, November 28, 2007 10:37:33 PM
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Joined: 2/5/2007
Posts: 11
Points: 0
I can change the photo by uploading it and i can make changes using effects and editing, but when i press the cancel all changes i get the following error. Any ideas?

Code:

Server Error in '/faces7' Application.
--------------------------------------------------------------------------------

Can't locate rubberband with ClientID equals ''.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: Aurigma.GraphicsMill.AjaxControls.ControlNotFoundException: Can't locate rubberband with ClientID equals ''.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. 

Stack Trace:


[ControlNotFoundException: Can't locate rubberband with ClientID equals ''.]
   Aurigma.GraphicsMill.AjaxControls.BaseViewer.LoadPostData(String postDataKey, NameValueCollection postCollection) +670
   Aurigma.GraphicsMill.AjaxControls.BitmapViewer.LoadPostData(String postDataKey, NameValueCollection postCollection) +18
   Aurigma.GraphicsMill.AjaxControls.BaseViewer.System.Web.UI.IPostBackDataHandler.LoadPostData(String postDataKey, NameValueCollection postCollection) +11
   System.Web.UI.Page.ProcessPostData(NameValueCollection postData, Boolean fBeforeLoad) +718
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3776




--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:2.0.50727.312; ASP.NET Version:2.0.50727.833
Sergey Peshekhonov
Posted: Thursday, November 29, 2007 2:49:33 AM
Rank: Advanced Member
Groups: Member

Joined: 6/6/2007
Posts: 52
Points: 30
Hello ktratt,

Unfortunately, I cannot reproduce your issue. I just opened PhotoEditorSolution Web Application which is installed into Program Files\Aurigma\PhotoEditor 2.0\PhotoEditorSolution folder and tried to reproduce your issue. If you made some changes in the PhotoEditor, please could you describe them or create some sample which reproduces the problem?


Sincerely yours,
Sergey Peshekhonov.

Aurigma Technical Support Team.
ktratt
Posted: Sunday, December 02, 2007 8:45:21 PM
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Joined: 2/5/2007
Posts: 11
Points: 0
i inserted the project into my shopping cart frame work. I have not modified the photoeditor control. I think its probably a conflict in javascripts between what the shopping cart uses and what photo editor uses, but i am having a real problem trying to sort all of this out. Im not sure what the best way to send you the page would be without sending you the entire project.
Sergey Peshekhonov
Posted: Tuesday, December 04, 2007 3:13:57 AM
Rank: Advanced Member
Groups: Member

Joined: 6/6/2007
Posts: 52
Points: 30
Hello, ktratt.

Try to move PhotoEditor control to the root form tag of the page. If this solution is not appropriate for you, please submit case.

Sincerely yours,
Sergey Peshekhonov.

Aurigma Technical Support Team.
ktratt
Posted: Friday, December 14, 2007 12:11:09 AM
Rank: Member
Groups: Member

Joined: 2/5/2007
Posts: 11
Points: 0
ok it was in the root form tag.

I had it nested inside an asp:panel

when i removed it from inside the panel it started working properly. Is there a way around that?
Sergey Peshekhonov
Posted: Monday, December 17, 2007 3:28:27 AM
Rank: Advanced Member
Groups: Member

Joined: 6/6/2007
Posts: 52
Points: 30
Hello, kratt.

This issue will be resolved in the next release of PhotoEditor. But if this problem is critical for you please submit case and we will prepare update.


Sincerely yours,
Sergey Peshekhonov.

Aurigma Technical Support Team.
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