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Rank: Member Groups: Member
Joined: 6/22/2007 Posts: 2 Points: 0
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i'm trying to test this product. I'm using asp and using the multipledescriptions test
i'm getting an error the server or proxy not found
what could be causing an error like this?
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 Rank: Advanced Member Groups: Member
Joined: 8/3/2003 Posts: 996 Points: 1
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Hello, Please, check if the Action property contains the valid URL to your upload processing script.
Sincerely yours, Alex Makhov
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Rank: Member Groups: Member
Joined: 6/22/2007 Posts: 2 Points: 0
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ok so i change that to point to the persistsaspupload.asp but not i get image uploaded encountered some problem please contact your webmaster
how can I debug this to see where the problem is?
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 Rank: Advanced Member Groups: Member
Joined: 8/3/2003 Posts: 996 Points: 1
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Hello, Sorry for the long delay. You should set the ShowDebugWindow property value to true.
Sincerely yours, Alex Makhov
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Rank: Member Groups: Member
Joined: 4/20/2007 Posts: 5 Points: 12
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i get both of those errors; i have the showdebug as true, yet it still doesn't give me a debug window for those two errors. it does give me a debug window for other ASP related errors.
i am only running into these errors when i am attempting to upload files 500 megs or larger
please help
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 Rank: Advanced Member Groups: Administration
, Member
Joined: 8/2/2003 Posts: 709 Points: 108
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Most likely you have a server-side limitation for a maximum POST request length. Here you can find some information how to configure it: http://image-uploader-docs.aurigma.com/Docs/ImageUploader/SamplesbyPlatforms.htmBTW, when you debug some problem which occurs both in ActiveX and Java, it is better to do it with Java. At my opinion it is easier to do because it often writes a lot of useful information to Java console. Sincerely yours, Andrew Simontsev from Aurigma Team
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Rank: Newbie Groups: Member
Joined: 1/26/2008 Posts: 3 Points: 9
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I am running rails and having a same problem.
"The server or proxy not found." I am testing out your product and not getting anywhere.
Can you help me out?
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 Rank: Advanced Member Groups: Member
Joined: 8/3/2003 Posts: 996 Points: 1
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Hello,
If you are having problems with large files, one more possible reason is server timeout expiration. Also there should be enough disk space on the server to store your files. Try to upload your files to the server with both versions of Image Uploader. If it faild in both cases, then the reason of the problem is on the server side.
Sincerely yours, Alex Makhov
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Rank: Newbie Groups: Member
Joined: 1/26/2008 Posts: 3 Points: 9
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Thanks for the reply.
It's a small image file. I guess I don't have right setting for uploader for my rails app. Do you have any idea why?
Is it because it can't find the folder called gallery? (whatever I named to the upload folder)
Or Is there some kind of configuration that I am missing?
Thanks much
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 Rank: Advanced Member Groups: Member
Joined: 8/3/2003 Posts: 996 Points: 1
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Hello, May be this could help you: Ruby SamplesThere you will find the information about correct configuration.
Sincerely yours, Alex Makhov
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Rank: Newbie Groups: Member
Joined: 1/26/2008 Posts: 3 Points: 9
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I am getting the "The server or proxy not found" error again with rails 2.1.0 version.
I had to disable the "protect_from_forgery" from rails app.
I still get this error and on top of that i get this error . "No route matches "/uploads/gallery/BasicDemo/upload.rb" with {:method=>:post}"
any ideas guys?
I wonder if someone has simple demo of updated ruby on rails app using your product.
thanks
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Rank: Advanced Member Groups: Administration
, Member
Joined: 8/3/2003 Posts: 586 Points: 588
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Hello, It seems you have not set up routing in Rails. The article Routing the Rails Way gives good outlook what routing is and how to set up it.
Sincerely yours, Dmitry Sevostyanov.
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Rank: Member Groups: Member
Joined: 4/20/2007 Posts: 5 Points: 12
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(back to this problem...) No sir, there is no maximum post request length. can upload full 2 gig file on super fast connection [internal network], no problem. Problem happens at more realistic speeds like DSL, and Cable. Timeout: Correct me if I am wrong, but the Timeout would only apply in the actual SAVE portion of the upload, yes? in my most recent upload attempt (using Mac/firefox image uploader 4.x) I am getting this error at differnt points in the upload itself (actual file size: 800megs, bombed out at; 35megs, 745kg, 22megs, 107 megs). Since the file has not as yet actually been touched by a server side script, how can timeout apply? Oh - Before anyone mentions upgrading, Version 5 came out not long after we bought the product, since we haven't managed to get version 4 to work reliably, i am convinced that the product should do what it was advertised to do with the version we have and if it takes an upgrade to do what it is supposed to do in the first place, then that upgrade should be free. Thank you. Andrew wrote:Most likely you have a server-side limitation for a maximum POST request length. Here you can find some information how to configure it: http://image-uploader-docs.aurigma.com/Docs/ImageUploader/SamplesbyPlatforms.htmBTW, when you debug some problem which occurs both in ActiveX and Java, it is better to do it with Java. At my opinion it is easier to do because it often writes a lot of useful information to Java console.
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Rank: Advanced Member Groups: Administration
, Member
Joined: 8/3/2003 Posts: 586 Points: 588
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VoxEcho wrote:No sir, there is no maximum post request length. can upload full 2 gig file on super fast connection [internal network], no problem. Problem happens at more realistic speeds like DSL, and Cable.
It gives the idea that the problem is related to server timeout. Look, if you upload all huge files mentioned above in one package via DSL connection, request execution timeout can exceed and you get timeout on the server-side. Please, do the two things: try to increase timeout for request on your server, and send files in different requests.
Sincerely yours, Dmitry Sevostyanov.
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