Rank: Newbie
Groups: Member
Joined: 8/16/2008
Posts: 5
Points: 15
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I am using image uploader 4,5,50,0
It is working well until almost 1 year. Still it is working well. But in some systems (including one PC in our office) We are clicking to load ActiveX. Internet Explorer 6 gives ActiveX warning. We are clicking to Install button. We are waiting but it is takeing back to the begininng.
HTML page gives simple info to load Activex but now there is no activex bar. We are closing the page are reclickcing activex button. Now the procedure start again and not loading Activex.
Other activex image uploads (other companies not aurigmas) working well in this pc but our Aurigma's image uploader not working.
WHere is the problem I can't find.
Windows XP SP2 Internet Explorer 6
Where is the problem please help me..
Best regards,
OKAN
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Rank: Newbie
Groups: Member
Joined: 8/16/2008
Posts: 5
Points: 15
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I found the solution from http://forums.aurigma.com/yaf_postst3202_PRB-Some-clients-are-unable-to-load-or-install-Image-Uploader-ActiveX.aspx link I understand that there is an security update. This problem solved most our problems of our users except one. One of our users (customers) reporting a problem that. We are seeing plain HTML message that guide us to install ActiveX by clicking the activex bar above. But theer is no ActiveX bar. This is the stangest problem for us. The ActiveX bar doesn't appear. How can I solve tihs problem?
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Rank: Advanced Member
Groups: Administration
, Member
Joined: 7/28/2003
Posts: 1,254
Points: -345
Location: WA, US
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The problem can have place due that user has some special security settings or has Norton Antivirus installed: http://blogs.aurigma.com/post/2008/08/13/Aurigma-Image-Uploader-vs-Norton-Antivirus.aspx
Best regards, Fedor Skvortsov
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Rank: Newbie
Groups: Member
Joined: 8/16/2008
Posts: 5
Points: 15
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Thank you for your interest. I have updated from 4.5 to 4.7 eith only updating .cab file. But there was an update in Javascript file. After I update js file, my problem solved.
Best Regards,
OKAN
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