Professional and Premium licenses include a free maintenance subscription for the first year. The FAQ below explains what the maintenance subscription is and why it is important to keep it up to date.
Maintenance Subscription FAQ
What do I get with the maintenance subscription?
With a subscription you are eligible for free updates regardless to the version number. You get both minor (like 8.0.1 → 8.1.32) and major (like 8.0.1 → 9.0.1) updates for no extra fee.
Am I eligible for any updates without maintenance?
No. You have to order new license every time you need an update (even for minor updates!)
How long do I get updates with the maintenance subscription?
The maintenance subscription term is one year. At the end of this year you just renew the subscription instead of purchasing a new license.
On your request we can provide you with a maintenance subscription for a longer term (e.g. two or three years).
Can I get the maintenance subscription for any Upload Suite license plan?
You can get a maintenance subscription only for Professional and Premium licenses. Express does not provide for maintenance subscriptions.
How much does it cost?
The annual maintenance subscription fee is:
Professional - $149/year per license
Premium - $379/year per license
If purchased for several years, discounts will apply. Contact our sales team for details.
Is it possible to order a Professional or Premium license without maintenance?
Although the first year maintenance is already included, on your request we can remove it and deduct the maintenance subscription fee from the price. However we strongly recommend that you purchase the license with the maintenance subscription, otherwise you may have to pay a full license price again if you need a newer version.
Note: This would be the case even if it is required to fix some technical problem!
Can I purchase the license first, and then order the maintenance subscription later on?
No, you must order both items together.