Table of Contents
Description
"No valid license key for current DNS/IP address specified." message appears. How to resolve the problem?
Resolution
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Make sure you host your Image Uploader on the same domain name which you used during your license key activation. Learn more.
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You can submit new support ticket. Please share the link to your Image Uploader page so our support team can test it.
Description
"Image Uploader Flash displays "Maintenance period has expired" message. How to resolve this problem?"
Resolution
The PRB: "Maintenance period has expired" message topic describes how to resolve the issue.
Description
"The evaluation period of Image Uploader Flash has been expired. How do I evaluate it some more time?"
Resolution
The Evaluating and Registering Image Uploader topic describes how to extend the evaluation period.
Description
"I cannot upload files larger than N megabytes."
Resolution
The following topics contain detailed information on how to set up server-side platform to accept files of needed sizes:
Description
"I am trying to upload files with Image Uploader Flash, but receive an upload error message."
Resolution
The following topics give the information how to troubleshoot problems with server-side scripts handling uploaded files:
Description
"Image Uploader Flash is hosted on server1.com, but files are uploaded to server2.com. I get "Package Upload Error: Error #2170". What should I do?"
Resolution
The Using Host and Upload Domains that Differ from One Another topic describes how to resolve the issue.
Description
"I get "Package Upload Error: Error #2038". What should I do?"
Resolution
The PRB: Package upload error: Error #2038 topic describes how to resolve the issue.
Description
"I set converters to thumbnail mode, but I got no files on the server after complete uploading."
Resolution
The PRB: Thumbnails are not uploaded in PHP topic contains detailed information on how to resolve it.
Description
You could not find anything related to your problem.
Resolution