When Image Uploader is utilized in non-Internet Explorer browsers (Firefox, Safari, and etc.), it uses java applet as a client-side application. Java applets provide a feature which is very useful when it is necessary to get additional information about some problem: special console where the applet can trace various debug information. This topic describes how to get information from the Java console.
After you open Java console, use Image Uploader to reproduce the problem. Debug information will be automatically dumped into the console.
You can set the trace level - the parameter that determines how much debug information should be displayed. This value can be a number from
1 (brief) through
5 (most verbose).
To select a trace level, just type a number from
5 in the console.
Other console commands are displayed in the beginning of the console output. Moreover, you can display this list of commands by typing
h in the console.
Image Uploader writes various information into the console. Some information makes sense for developers only, but some information can be useful for you as well, for instance:
If you create a support case, the console output may help to find out the reason of the problem and its resolution.