This section contains answers on frequently asked questions and instructions on how to resolve problems.
You can use Alt+F4 on your keyboard. There is no way to close the application using touch screen.
In order to configure several kiosks identically, you should perform the following steps:
c:\Users\UserName\AppData\Roaming\Aurigma\PhotoKiosk\7.0\folder from the first kiosk machine to the others. If you create your own theme, localization file, or receipt template do not forget to copy them too.
Check that paths specified in the following settings are exist:
If Photo Kiosk produces an error, please perform the following steps:
Retrieve all Photo Kiosk event messages from Application Event Log:
Open Control Panel, click Administrative Tools and then launch Event Viewer.
In navigation panel expand Windows Logs and select Application group.
Sort events table by Source and find events having Aurigma Photo Kiosk 7.0 source.
Select all Photo Kiosk events and click Copy -> Copy Details as Text in Actions menu.
Create support case at http://www.aurigma.com/account/cases/add and provide us with messages from Application Event Log. Your description of a problem as well as screenshots would be helpful too.
This is due to Photo Kiosk license is bound to hardware. So, to eliminate this problem you should request license key replacement: